My scanner does not beep when I open TraCS
and it does not scan
  1. Close TraCS
  2. Windows XP: Go to C:\Documents and Settings\All Users\Application Data\TraCS\Settings\DLL Settings
    Windows 7: Go to C:\ProgramData\TraCS\Settings\DLL Settings
    (Cannot see the "Application Data" (Windows XP) or the "ProgramData" (Windows 7) folder? Click here)
  3. Double-click on HHP Bar Code Reader 4600.ini
  4. A window similar to the one below should open:
  5. Clear eveything after the = sign next to ComPort, BaudeRate, and DeviceName. Your HHPBarCodeReader4600.ini file should now look like this:
  6. Make sure that the Allow Autodetect property is set to "True"
  7. Click on the File menu and select Save
  8. Click on the File menu and select Exit
  9. Open TraCS
  10. After logging in you should get a pop-up screen similar to the one below:
  11. Select the COM port that has the 4810WA 2D Imager (Windows XP) or 4800DR Document Reader (Windows 7) associated with it and and click the Select button.
  12. Verify that the Scanner beeps. If it does, then you should now be able to use your scanner.

If the scanner still does not beep and does not work then:
  1. Close TraCS
  2. Move the Dock Switch for the mount to the Un-Dock position
  3. Un-Dock your Toughbook
  4. Dock the computer again
  5. If the scanner beeps, open TraCS
  6. Listen for the scanner to beep