When are "TraCS Application" updates
necessary and how do I get them?
When are "TraCS Application" updates necessary?
The "TraCS Application" updates are far less frequent than the weekly "TraCS Pack" updates.
These updates will only be necessary once a month or even less frequently.
TraCS should automatically download and install the new application update when they become available, in much the same way as the weekly TraCS Pack.

What if my application fails to update?

If your TraCS Application update fails, you will need to contact your system administrator.

  • If you are a Law Enforcement Agency, please contact your agency’s designated TraCS Point of Contact for direction.
  • If you are a State of Alaska Trooper, please contact DPS Technical Support at 907-269-5678.