TraCS Technical Support
Frequently Asked Questions
USING TraCS
TraCS Hangs on Loading Monitoring DLLs.....
How do I restore data to Common Information from a closed form?
How do I End Shift to the Statewide Repository?
I received errors while End Shifting. What do I do?
How can I easily fill out the DRIVER EXCHANGE report?
Creating ESD Templates
Clicking the GPS button did not populate the coordinates
Citation - Vehicle Information
How to setup my FAVORITE OFFENSES list
Unable to connect to SUPPORT database. TraCS OFFLINE
I cannot find my work in TraCS
When can I void a citation?
When can I edit a Citation
When can I edit a Crash
How can I see why my Crash was Rejected?
How to print a copy of an older report
Court is missing my citation(s)
FORMS:
12-200.v1 - Field Definitions
UPDATES:
How do I get the TraCS Pack weekly updates?
My TraCS Pack auto update did not work. What do I do?
Why are TraCS Pack weekly updates important?
What is the difference between "TraCS Pack" updates and "TraCS Application" updates?
When are "TraCS Application" updates necessary
and how do I get them?
PRINTER:
Printer indicator lights
How do I make my printer faster?
How do I change my default printer from within TraCS?
How do I replace the paper in my Pentax Pocketjet3 printer?
SCANNER:
My scanner does not beep when I log into TraCS
Old scanner use with Windows 7
TraCS Support:
(907) 269-6562
Email:
TraCS.Support@alaska.gov
For more information on TraCS click
here